Attribution Modeling: Attribution modeling is a marketing strategy that helps businesses understand the customer journey and how different touchpoints contribute to a conversion. It involves assigning credit to different marketing channels and touchpoints that a customer interacts with before making a purchase or taking a desired action.
Customer Journey: The customer journey refers to the path that a customer takes from the initial awareness of a product or service to the final purchase. It includes all the touchpoints that a customer interacts with, such as social media ads, email campaigns, website visits, and more. Understanding the customer journey is crucial for businesses to optimize their marketing efforts and improve customer experience.
Touchpoints: Touchpoints are the various interactions that a customer has with a business or brand. These can include social media ads, email campaigns, website visits, phone calls, and more. Each touchpoint contributes to the customer journey and can influence the customer’s decision to make a purchase or take a desired action.
Conversion: A conversion is the desired action that a business wants a customer to take, such as making a purchase, filling out a form, or signing up for a newsletter. Understanding the customer journey and attribution modeling can help businesses optimize their marketing efforts to increase conversions and improve ROI.« Back to Glossary Index