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Community Management | Lime Digital Asia

It’s tough to find the right balance between personal and corporate speak. We do it well, we do it fast, and while we’re at it, we also put a smile on your consumers’ faces. We are a social media agency fluent in personal and corporate languages.

We’re Fluent.

We are a Brand Strategy & Digital Agency.

We help maintain your brand identity
across all social channels and create
a human face for your brand.

Community Management | Lime Digital Asia

Through reactive, preemptive and proactive community management, we establish an online voice that is recognizable, approachable, helpful and memorable for your audience. Content is shared in the form of a detailed social media calendar that includes media attachments, copy optimized to the particular social channel it is meant for, and the optimal times for posting.

 

Let us Help You With Your Social Media Management Needs

If you’re looking to improve your marketing performance through social media, then get in touch with our experts to discuss how we can transform your business and amplify demand.

The “Cheesiest Place on Earth” Stretched to Over 8M New Customers and Generated 9 New Franchises in Just 6 Months

The “Cheesiest Place on Earth” Stretched to Over 8M New Customers and Generated 9 New Franchises in Just 6 Months

Social Media
Show project
27.9M New Wendy’s customers reached, engaging 1.4M users across social media for 2022

27.9M New Wendy’s customers reached, engaging 1.4M users across social media for 2022

Social Media
Show project
Drove 6.7M Carwheels to go to The Car Care Experts™ at Drive Plus

Drove 6.7M Carwheels to go to The Car Care Experts™ at Drive Plus

Social Media
Show project
A Year of Delightful Celebration, Serving A Slice of Conti’s to 169M New Customers with an Average of 8% Engagement Rate

A Year of Delightful Celebration, Serving A Slice of Conti’s to 169M New Customers with an Average of 8% Engagement Rate

Social Media
Show project
Generated 9M Worth of Tools Added to Cart in 3 Months for Greenfield Tools

Generated 9M Worth of Tools Added to Cart in 3 Months for Greenfield Tools

Social Media
Show project
DISTRIBUTION

What is Social Media and Community Management?

Social Media and Community Management refers to the creation and maintenance of a brand identity on social channels.

The Community Manager humanizes the brand and deals with its interaction with its audiences on social channels.

The broad purpose of social media and community management is to ensure that a brand’s social channels are managed in a consistent manner, and in a way that the brand’s identity remains recognizable and responsive in all its communications with its audience.

Community Management | Lime Digital Asia

Why is Social Media and Community Management Important?

Social media channels provide one of the most important communications platforms for brands. So, having a strong social presence online is an important way to be visible where a bulk of a brand’s audience may be spending their time.

Being on social media also provides brands with opportunities to create memorable online experiences for their customers through eye-catching content and a unique voice. None of this potential can be capitalized upon without good social media and community management.

Social Media

The “Cheesiest Place on Earth” Stretched to Over 8M New Customers and Generated 9 New Franchises in Just 6 Months

11M 3.57%Total Impressions Engagement Rate

  • Strategy

    Our agency assisted EBC in increasing its online presence and driving growth for the business through various digital marketing efforts such as social media campaigns, ads, and lead generation for new franchisees. As a result, EBC has been able to establish itself as a leading brand in the Philippines and continue to grow its business

  • Design

  • Client

    EBC (Everything But Cheese) is a unique cheese-themed quick-service restaurant based in the Philippines. They began operations in 2015 at a small food stall in Manila and have since grown to become a well-known destination for specialty and innovative cheeses.

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Social Media

27.9M New Wendy’s customers reached, engaging 1.4M users across social media for 2022

31M 5.28% 110KTotal Impressions Engagement Rate Clicks

  • Strategy

    Ever since we started working with Wendy’s Philippines, we helped them to establish a strong brand presence in the Philippine market through our efforts including social media campaigns, ads and content & creative direction. We have been able to increase the number of customers, and as a result new branches were opened to cater to the demand. Wendy’s Philippines continues to expand its reach in the Philippines, and has become one of the most popular fast food chains in the country, known for its high-quality food and excellent customer service.

  • Client

    Wendy's is an American fast-food chain that has been serving customers in the Philippines since 1982. The company is known for its fresh salads, huge, iced tea, and burgers made with 100% pure beef. Wendy's quickly established itself as a go-to restaurant for many customers in the Philippines and has since grown to become one of the most well-known fast-food chains in the country.

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Social Media

Drove 6.7M Carwheels to go to The Car Care Experts™ at Drive Plus

9.5M 6.22% 5K+Total Impressions Engagement Rate New Messages

  • Strategy

    We generated foot traffic by collaborating with navigation apps, making it easier for customers to find and visit their location. To increase Facebook inquiries, we implemented targeted paid ads, ensuring that the right people were seeing the brand’s message. Additionally, we collaborated with well-known brands such as Falken Tires and Motul to further promote Drive Plus as a trusted and reliable source for car care.

  • Client

    We generated foot traffic by collaborating with navigation apps, making it easier for customers to find and visit their location. To increase Facebook inquiries, we implemented targeted paid ads, ensuring that the right people were seeing the brand's message. Additionally, we collaborated with well-known brands such as Falken Tires and Motul to further promote Drive Plus as a trusted and reliable source for car care.

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Social Media

A Year of Delightful Celebration, Serving A Slice of Conti’s to 169M New Customers with an Average of 8% Engagement Rate

256M 13.7M 230KTotal Impressions Engagement New Page Likes

  • Strategy

    Our agency was engaged by Conti’s Bakeshop and Restaurant to promote new products, increase brand awareness for targeted areas, increase page growth, and generate clicks leading towards new orders online. We executed a social media campaign, paid ads, created a solid content plan, strategized ads for high conversion rate and launched a personality quiz that matches the recommended cake for the customers. Additionally, we also helped Conti’s with crisis management campaigns to mitigate any potential negative impact on the brand. Our goal was to help Conti’s Bakeshop and Restaurant increase its reach and drive sales through effective digital marketing efforts.

  • Client

    Conti's Bakeshop and Restaurant is a well-loved institution in the Philippines, known for its delicious food and a wide selection of products. Since opening its doors in 1997, Conti's has been creating and sharing memories of togetherness with its customers.

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Social Media

Generated 9M Worth of Tools Added to Cart in 3 Months for Greenfield Tools

4.5M 3.5M 20%Total Impressions Total Reach Conversion Rate

  • Strategy

    We were tasked with increasing sales on Lazada and Shopee, providing community management, monitoring analytics and e-commerce behavior via CPAS, and targeting new and existing customers through remarketing Paid Ads. To achieve these goals, we developed an intensive Paid Ads planning and strategy that targeted both new and existing customers. Our efforts paid off, resulting in a 9M added to cart sales value with a conversion rate of 20% in just 5 months. This impressive result is a testament to our expertise in e-commerce marketing and our commitment to delivering outstanding results for our clients.

  • Client

    Greenfield Tools is a leading provider of hardware tools and supplies known for its affordability and mall locations. Offering a comprehensive range of products for both professionals and DIY enthusiasts, Greenfield Tools is dedicated to providing innovative tools to meet changing customer needs.

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